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8 © Lehmann 2016 | Advocacy for the Compact

urban infrastructure decisions are essential as    New Citizen-Centric Applications for the
these have long-lasting ramifications.             Smart City
Decisions made in infrastructure development
today will determine the effectiveness of cities   City-wide smart services can improve urban
in delivering services for decades to come.        governance and deliver real benefits to the
Smart grid and distributed energy generation       population. Thus, urban governance is chang-
technologies have become cost-effective alter-     ing; as Hendriks notes: ‘Governance usually
natives. This is why the district and precinct     refers to the steering of service domains or
scale is the appropriate scale for decisions       problem areas characterized by interdepend-
relating to the relationship between public        dence among various involved parties and
space (supporting walkability) and infrastruc-     organizations’ (Hendriks, 2014, p.555).
ture (supporting the provision of sustainable
services).                                         According to Pennell, 'the term smart city has
Adam Greenfield criticises the naivety with        grown to collectively address the way in which
which the smart city is getting embraced,          policy makers today are harnessing the
arguing that the smart city may be neither very    digitization of the world to counter challenges
smart nor very city at all. He challenges the      facing citizens living in urban areas; challenges
prevalent cultural understanding of the current    ranging from the administration of inefficient
deployment and promised possibilities of           citizen services through to securing resources
networked IT, noting (2013):’ The potential of     for future generations and economic growth.'
the devices now available is rich, but our aware-  (Chris Pennell, 2016)
ness of the powerful ways in which these
systems and their use will alter our world – our   For most of the time, improving urban areas has
policies, economies and built environment – is     meant modernising or retrofitting existing
limited.’ He argues that not only is the existing  infrastructure through an increasing array of
definition of the smart city too narrow, but it    digital applications, but developing city-wide
also promotes an undesirable vision of a future    smart services is costly and for many cities not
city with centralised computational surveillance   an option. The smart city concept has recently
and control, driven by those in power.             been rethought and cities are considering
                                                   alternative approaches aimed at delivering the
   Figure 3: The perfect surveillance at Rio de    widest benefit with the most efficient use of
Janeiro’s Intelligent Operations Centre, created   their limited resources. Increasingly, this
                                                   approach is being built around citizens, negat-
    by IBM, using thousands of CCTV cameras        ing departmental silos in the administration of
 distributed over the city centre to control and   cities, and better utilizing the increase of smart
  manage traffic movement, parking and urban       devices and private sensory networks.
 flooding: ‘Permanent control of the entire city,
24/7’ (Image: World Resources Institute, 2013)     Citizens and business are being asked to pay for
                                                   this investment through tax increases, while in
                                                   exchange, citizens expect instantaneous and
                                                   personalized services. Citizens also want to be
                                                   considered as active components in the process.
                                                   This is leading to the rise of the notion of the
                                                   "citizen-centric collaborative city", where
                                                   technology is used to leverage citizen’s partici-
                                                   pation for urban sensing through the constant
                                                   exchange of information between residents and
                                                   city institutions. Urban Living Labs (ULLs) have
                                                   emerged as a mode of governance that brings
                                                   stakeholders together to experiment and
                                                   produce solutions in real world settings
                                                   (Voytenko, McCormick, Evans and Schliwa
                                                   2015; Evans, Karvonen, Raven 2016).

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